Caring for Your Jewelry

This jewelry was created with the utmost love and care. Follow these simple steps to help keep your jewelry look its best year after year.

  • Use the ALEX AND ANI polishing cloth regularly to effectively clean your jewelry.
  • Always store each piece separately, especially our expandable necklaces. The best way to store your necklaces is to hang them.
  • Apply beauty products such as perfume, hairspray or deodorant before wearing your jewelry as certain chemicals in these products may damage the finish.
  • Always remove your jewelry before swimming, bathing, doing household chores or using abrasive cleaners.
  • If your jewelry requires further cleaning, use a mild soap, water and a soft cloth. Rinse with clean water and pat dry. Never use jewelry cleaner. Jewelry cleaners are too harsh and may contain abrasives. We recommend using a polishing cloth for Precious pieces.
  • Use a soft toothbrush to clean crystals if necessary.
  • Make sure your jewelry is completely dry before storing.
  • To avoid black markings either on your skin or the bangles, be sure to clean your bangles regularly. These markings are due to trapped oil and dirt in the metal and can be easily cleaned.

Warranty

Alex and Ani jewelry purchased at Silver Moon Jewelry & Accessories that are in need of replacement due to a manufacturer defect is covered under Alex and Ani's policy for one year from the date of purchase. 

It is recommended to start a purchase history at Silver Moon for these purposes. Without a purchase history, you must have the original purchase receipt.

We encourage you to use the ALEX AND ANI polishing cloth to effectively clean your ALEX AND ANI jewelry.

*Text modified from Alex and Ani website.