Shipping Policy
At Silvermoonstyle, we are committed to providing a seamless and transparent shipping experience for all our customers in the United States. Please review the details below to understand our shipping methods, timelines, and costs.
Shipping Coverage
We currently ship exclusively within the United States.
Processing & Handling Time
All orders are processed and handled within 1 to 3 business days (Monday to Friday), excluding weekends and holidays.
Order Cut-Off Time
Orders placed before 4:00 PM (EST – Eastern Standard Time) will begin processing the same business day. Orders placed after 4:00 PM will be processed the following business day.
Shipping Method
All orders are shipped via USPS or equivalent standard shipping providers. Shipping is done via mail only. Drop-off and in-store pickup options are currently not available.
Delivery Time
The estimated delivery time is 15 to 24 business days. This includes the processing time and the transit time required to deliver the order to your location.
Shipping Fee
We charge a flat rate of $5.00 for all orders regardless of the destination within the United States.
Order Tracking
Once your order has shipped, a confirmation email with a tracking number will be sent to you. You can use this number to track your shipment directly on the carrier’s website.
Incorrect Address Disclaimer
Please ensure your shipping address is correct at the time of purchase. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Contact Us
If you have any questions about your shipping status or experience any issues, feel free to contact us:
Silvermoonstyle
5532 Boucher Cir, Medina, OH 44256, United States
📞 +1 (330) 555-4876
✉️ [email protected]
🕒 Monday – Friday: 9:00 AM – 6:30 PM (EST)